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Success Story: Harry's Charbroiled

When searching for a way to reduce sauce waste and improve consistency, Eric, the General Manager at Harry's Charbroiled, discovered Portion Pal® on Instagram. Now it's his go-to solution for portion control and waste reduction.

Harry's Charbroiled is a Canadian quick-service restaurant known for its range of smash burgers, fries, and milkshakes. Owned by chef and restaurateur Grant Van Gameren, it has grown to three locations across Ontario, with two in Toronto and one in Prince Edward County, and has earned a reputation as one of the area's top burger spots.

At the helm of Harry's day-to-day operations is General Manager Eric. Driven by the restaurant's motto, "Always Flippin', Never Slippin'", Eric set out to find a way to improve the sauce dispensing process. Generic squeeze bottles led to inconsistent portions and waste of their house-made sauces, which are featured on every burger.

Eric discovered Portion Pal® on Instagram and was intrigued by its ability to accurately portion sauces, which could solve the problems he was facing with the generic bottles. "I did some research but couldn't find anything similar. There's no real competition," he says. After testing it out, Portion Pal® quickly became a kitchen staple for Harry's. As Eric explains, it eliminated guesswork for staff and sped up prep during peak hours.

"All they have to do is squeeze… They're not putting too much or too little on the burger— it's just consistent."

With dependable portioning in every squeeze, Harry's delivers consistency with every order. Guests know exactly what to expect: flavor-forward, well-executed classics.

An added bonus? Cleaning Portion Pal® is just as efficient. "We don't have to scrape the bottle anymore," Eric shares, crediting Portion Pal's plunger design that draws out every last drop of sauce. It's thoughtful details like these that keep Harry's coming back to Portion Pal® day after day.

Learn more about Portion Pal®

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