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FIFO Fill Station™

 
Portion Pal dispensing sauce on three different buns

User Guides

FIFO Fill Station™ FAQs

 
How do I assemble the FIFO Fill Station™?

Refer to the user guide for assembly instructions.

 
What are the benefits of FIFO Fill Station™?

FIFO Fill Station™ allows commercial kitchens to quickly and easily portion high volumes of sauce from bulk containers into smaller servings.

 
What portions can FIFO Fill Station™ dispense?

Portions can be set to any amount from 1 to 10 fluid ounces (30 ml to 300 ml).

 
Why would I need FIFO Fill Station™ if portion cups already provide premeasured servings?

FIFO Fill Station™ makes the task of filling hundreds or even thousands of portion cups far less tedious and labor-intensive than manually filling them with ladles, squeeze bottles, or similar tools. It also ensures portion cups are filled consistently every time, eliminating the risk of over or under filling.

 
Can I draw sauce directly from the containers I purchase from my sauce supplier?

Yes, the opening on your container or jug just needs to be wider than 1.125 inches (28.6 mm).

 
Can I change the portion setting while FIFO Fill Station™ is in use?

No, because the adjustable knob is not accessible while the pump is assembled. The knob is intentionally positioned to prevent movement during operation, ensuring consistent serving sizes.

 
What sauces can be used with FIFO Fill Station™?

FIFO Fill Station™ is compatible with most pourable sauces without large particulates. We’ve conducted controlled tests on specific sauces to confirm reliable performance. You can find a list of compatible sauces here.

 
Does FIFO Fill Station™ leak?

A slight drip from the outlet valve may occur after dispensing while the lever remains pulled toward you. To minimize this, push the lever away from you immediately after dispensing (see page 22 of the user guide for reference). If a leak is visible around the piston or other silicone components, it may indicate that these parts are ready for replacement.

 
Is FIFO Fill Station™ food safe?

Yes, all components are NSF certified.

 
Is FIFO Fill Station™ dishwasher safe?

All components except the pump base are dishwasher safe. However, some components should be handwashed before being placed in the dishwasher. Refer to the user guide for more information.

 
What temperature range can FIFO Fill Station™ handle?

FIFO Fill Station™ can handle sauces that are at room temperature to slightly chilled. For best results, ensure the sauce remains pourable. The unit itself can withstand temperatures of up to 180°F/82°C, making it commercial dishwasher safe. For optimal performance and safety, we advise keeping the unit below 100°F/37°C when in use. Please note that, as per the American Burn Association, severe burns can occur when in contact with substances above 120°F/48°C.

 
What is the warranty for FIFO Fill Station™?

This product is covered by a one (1) year limited warranty against manufacturing defects.

Exclusions: FIFO Innovations is not responsible for repairs or damages resulting from improper operation, maintenance, or cleaning, as well as modifications, misuse, abuse, or fire.

The warranty does not cover normal wear and tear on the orange silicone parts, which includes:

  • Inlet valve
  • Outlet valve
  • Gasket
  • Piston
 
What do I do when I want to switch from one sauce to another?

Begin by removing all food contact components from the pump by following the disassembly steps outlined in the user guide (pages 25–29).

Once removed, you have two options. You may clean the components and then reassemble the pump by following the instructions on pages 11–21 of the user guide. Alternatively, for a faster changeover, you can purchase a Switch Kit, which includes a full set of food contact components.

Using a Switch Kit can save time and streamline your workflow. While the components used for the first sauce are set aside for cleaning, you can immediately install the Switch Kit to dispense the next sauce. No waiting, no downtime.

You can purchase your Switch Kit here.

 
Does FIFO Fill Station™ require permanent mounting or installation?

No mounting is required. The pump is fully portable and features a heavy-duty suction base that securely grips prep tables and stainless-steel surfaces during high-volume use.

 
Why does my pump dispense air along with sauce when the container is almost empty?

When the sauce level gets low, the pump may begin drawing in air along with the sauce. This happens because the inlet tube entry point is no longer fully submerged, causing the pump to dispense a mix of air and sauce instead of a smooth, consistent portion.

To resolve this, try one of the following:

  • Tilt or reposition the container so the entry point of the tube remains fully submerged
  • Refill the container
  • If only a small amount of sauce remains, dispense the rest manually

Note: If your container still has a significant amount of sauce in it and the pump is properly assembled but you are still experiencing this issue, please contact us at sales@fifobottle.com, call 1-800-453-3436 (toll-free), or +1-778-383-6200 for assistance.