Franke Kindred Canada Ltd.
(“FKC”) collects, protects, uses and shares personal information gathered about
Personal Information is collected in a fair and non-intrusive manner, with your
voluntary consent. Personal Information is not accessible to anyone outside the
specific function for which it is collected.
FKC respects the privacy of our customers,
employees and job applicants, and other visitors to our websites who may choose
to provide personal information. We
recognize the needs for appropriate protections and management of personal
information that you provide to us. This
collect, how that information may be used, and with whom the information may be
FKC designs, manufactures and distributes
products used primarily but not exclusively for the foodservice industry.
In an effort to comply with the law, and our
commitment to protect your personal information, we provide the following,
which discloses our policies.
What type of information do we collect?
Personal Information is any information about
an identified or identifiable individual, including the personal or material
circumstances of such individual. An
identifiable person is one who can be identified, directly or indirectly, by
reference, for example, to an identification number or to one or more factors
specific to his physical, physiological, mental, economic, cultural or social
Personal Information shall include but is not
limited to: identifying information such as name, home address, home telephone
number, e-mail address, Social Insurance Number, financial information and
employment-related information such as may be found on resumes, applications,
background verification information, or in employment references.
– Internet Users
In addition to Personal Information, we use data collection devices such as "cookies" on certain web pages to
help analyze our web page flow, measure promotional effectiveness and deliver personalized content. Cookies are pieces of information a website sends to an
individual’s hard drive while they are viewing the website. Cookies allow the
website to remember important information that will make your visit to the site
set your browser to warn you each time a cookie is being sent, or if you wish
to turn off all cookies, use the options on your browser to assist you. The
“Help” option on your browser may assist you in changing your cookie
preferences. Please note that by turning cookies off, you will not have access to
many features available on our website. In addition to cookies FKC also uses third-party pixels and tags such as Google Analytics, Google AdWords, Facebook and LinkedIn to help analyze website usage and deliver personalized advertisements. Data collected through these platforms is retained for a maximum of fourteen months from the date collected before it is deleted. Any users who wish to have their data collected by the above mentioned parties deleted, or receive a copy of their data collected by these parties should contact the respective companies directly.
Children and Data Collection
care about the safety of children. We will not knowingly allow anyone under 13
to provide us any personally identifying information. Children
under 13 years of age are required to obtain the express permission of a parent
or guardian before submitting any Personal Information about themselves
(such as their names, e-mail addresses, and phone numbers) over the Internet.
Our Use of Your Information
We use your Personal Information to
adequately inform you of the use of your Personal Information.
and Use of Employee Personal Information
FKC also collects Personal Information
from its employees and applicants (human resource data) in connection with
administration of its Human Resources programs and functions. These programs and functions include, but are
not limited to: job applications and hiring programs, compensation and benefit
programs, performance appraisals, training, access to FKC and its affiliates
facilities and computer networks, employee profiles, internal intranet employee
directories, Human Resource recordkeeping, and other employment related
It is the policy of FKC to keep all past and present employee information private from disclosure to
third parties. There are certain
business related exceptions and they are:
comply with municipal, regional, provincial or federal agency requests;
from third parties with a signed authorization from the employee to
release the information, except in situations where limited verbal
verifications are acceptable (see below);
parties with which FKC has contractual agreements to assist in
administration of company sponsored benefits.
employers, government agencies, financial institutions, and residential
property managers routinely contact FKC requesting information on a former or
current employee's work history and salary. All such requests of this type
shall be referred to and completed on a confidential basis by the Human
Resources Department or Payroll Department.
verification of employment requests, information will be provided on the form
only when it is accompanied by an employee's signed authorization to release
information. The form will be returned directly to the requesting party and
filed as part of the Human Resources or Payroll Department’s confidential
and Use of Customer Information
FKC will not collect customer
Personal Information, unless the customer contacts FKC directly. Failure to
provide necessary information may prevent FKC from fully addressing any
If you are a participant in the
online Franke Kindred Canada store, we ask for contact information, name,
shipping address, phone number, and e-mail address. In the future, and with
your consent, we may use this information to contact you regarding products or
promotions, as well as other products and services, which may be of interest to
you. At any time you may “opt out” of future contacts by un-subscribing from
our database or contacting the Privacy Officer.
Sharing of Personal Information
We may share Personal Information with our
service providers, consultants and affiliates for our internal business
with a third party, unless a customer requests, consents to such disclosure, or
disclosure is required or authorized by law. FKC reserves the right to disclose
Personal Information to a third party if a law, regulation, search warrant,
subpoena, or court order legally requires or authorizes us to do so. FKC also
reserves the right to disclose and/or transfer Personal Information to a third
party in the event of a proposed or actual purchase, sale, lease, merger,
amalgamation or any other type of acquisition, disposal, or financing of all or
any portion of FKC or of any of the business or assets or shares of FKC or a
division thereof in order for a customer to continue to receive the same
products and services from the third party.
Personal Information may be
provided to a courier or freight forwarder in order to fulfill an order, which
may have been requested from us.
Storage, Retention and Accuracy
of Personal Information
FKC takes all reasonable steps to
insure that Personal Information is safeguarded against loss, access, use,
modification, disclosure or other misuse. All reasonable steps are taken to
prevent unauthorized use or disclosure of your Personal Information.
FKC will retain your Personal
Information only for as long as necessary to fulfill the purpose(s) for which
it was collected and to comply with applicable laws, and your consent to such
purpose(s) remains valid after termination of our relationship with you.
We take all reasonable steps to
insure that your Personal Information is accurate, up-to-date, complete,
relevant and not misleading.
FKC may store your Personal
Information in its databases located in British Columbia, Canada, the United
States and/or other countries outside of Canada. Additionally, some of our service providers
may reside in the United States
or other countries outside of Canada
and will be subject to the laws of the local jurisdiction. As a result, in certain circumstances, United States
and other foreign governments, courts, law enforcement agencies or regulatory
agencies may be entitled to access the Personal Information collected and held
You may contact the Privacy
Officer to access, correct or delete your Personal Information. If necessary,
the Privacy Officer will contact another employee to assist in completing your
If you have any questions or
complaints, please contact the Privacy Officer. The Privacy Officer can be
reached by telephone at: (778) 383-6200 or 1-800-453-3436; by Facsimile at: (604) 420-3315; by email at: firstname.lastname@example.org;
or by mail at Franke Kindred Canada Ltd., #107-2999 Underhill Ave., Burnaby, BC,
V5A 3C2, Canada. We will address your concern and attempt to resolve any
Non-FKC Web Sites and Third Parties
Please note that FKC web sites may contain
links to other web sites for your convenience and information. FKC does not control those sites or their
apply to external Web areas. We do not endorse or make any representations
about third party web sites. The
personal data you choose to give to unrelated third parties is not covered by
Information. Some third parties may
choose to share their personal data with FKC; that sharing is governed by that
the right to modify this privacy statement at any time, so please review it
frequently. If we make material changes
means of a notice on our home page.
FKC: revised 06-15-18